Due to a large increase in
returns/exchanges, we must implement this new policy or be forced to raise our
prices.
Our new Return/Exchange Policy:
The following items are NOT returnable under
any circumstances:(1) tights, (2) undergarments of any type, including bras,
leotards and socks.(3) any item costing $10.00 or less such as guards, soakers,
laces, etc.(4) closeout and sale items noted as "all sales final" and
other items that may be quoted as special order (5) any item which has been
altered or damaged in any way including odors (cigarette smoke, body odor,
detergent, cleaning fluids, etc.) or is in
any way not in "as new" condition. (6) Any item that has pieces
missing (scrunchies, tags, instruction sheets, hardware, etc.) Items not meeting these standards
will be returned at the customers expense. We, being responsible for selling
only top quality merchandise, shall have the final determination if an item
cannot be resold.
The following items may be returned or
exchanged: (1)in stock skating dresses and apparel not otherwise marked. (2)
skates, boots and blades not otherwise marked, (3) any other regular stock item
not falling under the not returnable categories in paragraph 1.
Returns and exchanges MUST have a copy of the
receipt in the box along with instructions as to the disposition of the item. If
a return, it must be noted as such, if an exchange, the replacement item must be
clearly noted including color and size needed.
Returns will be charged a 15% restocking fee,
exchanges will be charged a
$ 5.00 handling fee to help defray our shipping costs.
All returns or exchanges must be received here no more than 21 days from the
date you receive the order. There are NO EXCEPTIONS to this policy.
All return and exchanges must be sent pre-paid
to :
MDS
1551 Oakbridge DR
Powhatan VA 23139
We will not be liable for lost or missing returns. We recommend
shipping via a traceable.
Refunds may take up to 60 days to be posted to
your account.
|